Feedback: Two-Way Empowerment

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Why Is Giving Feedback Important?

Giving honest feedback, in a non-judgmental way, is also an important part of learning. In an academic setting, teachers are encouraged to spend as long as possible giving good feedback to their students. That is because:

Feedback can improve a student's confidence, self-awareness and enthusiasm for learning.
Taken from the University of Reading information pages on Feedback

Although this quote is taken from the perspective of the teacher giving feedback to the student, the opposite is at times more valuable. That is because giving feedback:

  • Asks you to take control of your learning
  • Allows you to influence the way you receive information so that it is more relevant to you
  • Forces you to connect with the part of you that "has your best interest at heart", and therefore helps to build confidence.

From our perspective, it allows us to create the best learning environment for you, which is what matters most to us.

Survival Guide - Relationships

Welcome to the resources to the Workshop on Relationships.


There are many different types of relationships, but the main ones are:


  • Family Relationships: this is how we interact with our immediate families.
  • Intimate Relationships: this is how we interact with boyfriends or girlfriends and our life partners.
  • Friendships: this is how we interact with our friends.
  • Professional Relationships: this is how we interact with anyone professionally. So this could be our GP, solicitor, dentist, landlord etc. However, in this session we are focusing on relationships in the workplace – with our boss and our colleagues.


Relationships are all about boundaries and communication. In personal relationships the boundaries can be flexible by agreement and you will have some input into setting them. In professional relationships, and particularly at work, the boundaries are strict and overstepping them will have a consequence.


In the Employment session, you identified what your own requirements are in the workplace and which areas you could compromise in. When considering a new job look at the boundaries (the rules) around the role and see if you can work within these boundaries. Are there areas where you could compromise? If your absolute requirements are not in line with the company’s boundaries then this may not be the job for you.


In Communication session, we looked at Karpman’s Drama Triangle and how we can use this to communicate better and to avoid misunderstandings. This will really help you if you need to negotiate boundaries with your families, friends and in your workplace. However, we also found that engaging in these activities can trigger a strong emotional response – after all, we live in an emotive world!


In Relationships session, we dug deeper into why these emotions are triggered. We discussed the conclusions of Dr Wilder Penfield’s experiments and how this can help us to understand the emotions we experience, particularly in stressful situations. We also discussed the value of positive thinking and the benefits of positive emotional responses.


Sometimes we need help with relationships; this may be in forming the relationship in the first place – such as making new friends, or it could be because a relationship has failed or become toxic. Below are some links that you may find helpful.

Workshop Resources and Materials

Useful Links Friendships – Empathy vs Sympathy Toxic Relationships – How to get free


Given the emotive element of this Workshop, we would like to provide you with a list of useful contacts in case you feel overwhelmed by the subject:

  • Family Mediation Service
  • ACAS employer/employee mediation
  • in work support and mediation
  • Reading Citizens Advice
  • If you are in work and having difficulties contact the relevant trade Union. Even if you are not a member they may be able to help you.
  • Samaritans - available for anyone struggling to cope and provide a safe place to talk 24 hours a day.
  • The National Bullying Helpline - can provide free, confidential help and support if you are being bullied at work, at home, in the community or in education.
  • eCRIME - a website containing useful, common-sense approach, advice and practical information on cyberbullying, trolling, mobbing and all forms of online crime for adults and children alike.

Finally, a few resources if you would like to read about the #MeToo movement and the effect this has had on men:

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